Senior Customer Service Specialist - Bilingual

We are conducting a customer service campaign for a premium sportswear and yoga accessories brand. The focus will be on resolving issues related to customer orders. Interactions will take place through chat, phone calls, and emails.

This role will involve assisting customers with any problems they encounter with their orders and ensuring a smooth resolution process.

If you have ADVANCED ENGLISH skills and exceptional communication abilities, we want to hear from you!

Here’s why you should join this opportunity:

💸 Competitive Compensation: Basic Salary 2,848,000 + 100,000 health allowance + 15% performance bonus + all legal benefits.

💪🏻 Top-Notch Training: Monday to Friday, 8:00 a.m. to 6:00 p.m. based on seasonal needs, this could be one week of training or two + one week of transitional nesting

☎ Schedule: Work 44 hours per week with a fixed schedule between 7:00 a.m. and 9:30 p.m., including two days off per week.

📄 Contract Benefits: Permanent contract that includes all legal benefits.

🔜 Start Date: The start date is 23th of September 2025

🕋 Location: Work on-site at Connecta Bogotá: Cll 26 #92-32

Join us and be a part of a company where your growth is our priority. We’re excited to welcome you to our team!