Data Analyst

Bogotá, D.C.
Presencial
1 Puesto
Contrato a término indefinido
Tiempo Completo

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!


Role Description


We are looking for a Data Analyst with 1 to 2 years of experience in data management and analysis, who can help us transform information into actionable insights to support strategic decision-making. The ideal candidate will have strong skills in databases, advanced Excel, and data visualization tools such as Power BI (or similar), along with an analytical and detail-oriented mindset.


Key Responsibilities


- Collect, clean, and structure large volumes of data from different sources.

- Design and maintain reports, dashboards, and key performance indicators (KPIs).

- Analyze data to identify patterns, trends, and opportunities for improvement.

- Support the automation of reports and analytical processes.

- Collaborate with internal teams to define metrics and reporting requirements.

- Ensure the quality, consistency, and integrity of the data used.


Requirements

- 1-2 years of experience in data analysis or similar roles.

- Intermediate to advanced knowledge of Excel (pivot tables, formulas, dashboards).

- Experience with visualization tools (Power BI, Tableau, Qlik, or similar).

- Proficiency in databases and basic/intermediate SQL queries.

- Ability to translate complex data into clear, actionable reports.

- Strong analytical skills, attention to detail, and critical thinking.

-English level B2


Nice to Have (not mandatory)

- Basic knowledge of data analysis languages (Python or R).

- Experience with ETL or Data Warehousing environments.

- Familiarity with agile methodologies (Scrum, Kanban).


We Offer

- Professional growth opportunities in a dynamic, data-driven environment.

- Access to advanced analytics tools and training.

- Competitive benefits and career development plan.

- A multidisciplinary team with impact on strategic decision-making

#LI-Onsite

Requisitos

Estudios
Universidad / Carrera técnica
Idiomas
Inglés - Avanzado

Sobre TDCX

Customer experience lifecycle is our speciality. We make hay while the sun shines at our 24/7 customer engagement hubs, working with some of the world’s most valuable and exciting brands.