Data Analyst
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Role Description
We are looking for a Data Analyst with 1 to 2 years of experience in data management and analysis, who can help us transform information into actionable insights to support strategic decision-making. The ideal candidate will have strong skills in databases, advanced Excel, and data visualization tools such as Power BI (or similar), along with an analytical and detail-oriented mindset.
Key Responsibilities
- Collect, clean, and structure large volumes of data from different sources.
- Design and maintain reports, dashboards, and key performance indicators (KPIs).
- Analyze data to identify patterns, trends, and opportunities for improvement.
- Support the automation of reports and analytical processes.
- Collaborate with internal teams to define metrics and reporting requirements.
- Ensure the quality, consistency, and integrity of the data used.
Requirements
- 1-2 years of experience in data analysis or similar roles.
- Intermediate to advanced knowledge of Excel (pivot tables, formulas, dashboards).
- Experience with visualization tools (Power BI, Tableau, Qlik, or similar).
- Proficiency in databases and basic/intermediate SQL queries.
- Ability to translate complex data into clear, actionable reports.
- Strong analytical skills, attention to detail, and critical thinking.
-English level B2
Nice to Have (not mandatory)
- Basic knowledge of data analysis languages (Python or R).
- Experience with ETL or Data Warehousing environments.
- Familiarity with agile methodologies (Scrum, Kanban).
We Offer
- Professional growth opportunities in a dynamic, data-driven environment.
- Access to advanced analytics tools and training.
- Competitive benefits and career development plan.
- A multidisciplinary team with impact on strategic decision-making
Requisitos
Estudios
Idiomas
Sobre TDCX
Customer experience lifecycle is our speciality. We make hay while the sun shines at our 24/7 customer engagement hubs, working with some of the world’s most valuable and exciting brands.