Content Moderation Team Leader - Trilingual PT, EN, SP

Ready to level up your career and take charge of a dynamic team?

TDCX is seeking a Team Leader with experience in content moderation, to oversee and optimize the performance of one of our NEW campaigns in our company.

This is your chance to be part of the seed team, travel abroad to receive the paid seed training from the client, and shape a high-performing team while collaborating with a world-leading brand!

🌟 About the Role:

As a Content Moderation Team Lead, you will be responsible for driving key metrics while overseeing day-to-day operations. You'll manage a team, ensure operational excellence, and maintain high-quality standards across all processes. Your strategic thinking and leadership will directly impact the success of the project and ensure an exceptional experience for our clients and their customers.

Why is this a Unique Opportunity?

This is your chance to lead a seed leadership team, receiving paid training abroad by the client, and collaborate with a cuttingedge brand that belongs to some of the world’s most innovative and disruptive videogames industry. With TDCX, you’ll be part of a dynamic, awardwinning team and work in a culture of growth, recognition, and success. Help transform the BPO industry and be at the forefront of customer experience excellence!

🌍 Location: 📍Our site is located in Connecta Bogotá – Calle 26 # 92-32

Compensation & Benefits:

💵 Salary: Competitive base salary + Benefits

Contract Type: Indefinite-Term Contract

Requirements:

🎓 Bachelor's degree (or equivalent) in any field

2 years of leadership experience

6 months or more of content moderation experience

🗣 Strong verbal and written communication skills in English, Portuguese and Spanish

🔧 Organizational and time management skills

🤝 Leadership experience with a track record of developing high-performing teams

Why Join TDCX? ✅ Be part of an award-winning global company with hundreds of industry accolades! ✅ Competitive salary and performance-based bonuses ✅ Career growth opportunities in a fast-paced and dynamic environment ✅ Access to first-rate workspaces and flexible working arrangements ✅ Enjoy a positive and supportive culture that allows you to #BeMore!

Ready to take your career to the next level? Join TDCX and help us redefine the future of customer experience in the BPO industry! 🚀🌍"